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Frequently Asked Questions

Why does pricing vary in each theatre location?
Showbiz Cinemas ticket pricing is based on a market by market cost basis. Additionally, we offer specially priced matinees, as well as senior and military discounts.
What is your senior citizen age and do they get discounts?
Senior citizen age is 55 years young and our senior citizen customers can enjoy the movie experience at the matinee price.
What is the child age?
Child age ranges from 2-11 years old.
How are movies rated?
ShowBiz Cinemas fully supports the ratings systems outlined by the Motion Picture Association of America. The MPAA provides warning descriptors based on a number of criteria. Please go to for a list of movie rating designations and additional information. For R-Rated films: minors under 17 requires accompanying parent or adult guardian (age 21 or older) and 25 years and under must show ID.
What payment types do we accept?
At the box office, we accept cash, ShowBiz Cinemas Gift Cards, Biz Bucks or the following credit cards: Visa, MasterCard, and Discover. Sorry, no bartering. Online orders can be paid with Visa, MasterCard, and Discover.
What is your refund policy?
Tickets purchased on are valid for the location and film indicated on your confirmation page. For refunds and exchanges, please visit your local ShowBiz Cinemas’ box office.

Note: All refunds and exchanges must be issued on or before the originally specified date and showtime. The credit or gift card used for online purchases must be presented to the box office. Service charge still applies.
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